Plan before you arrive

Accessibility at each location.

Our two venues have different building access. Review the confirmed information below and contact the local team before booking if anyone in your group has specific mobility or participation needs.

Calgary

Fully wheelchair accessible.

The Calgary entrance, washroom, game areas and puzzles are wheelchair accessible. Accessible stalls are available in the free parking lot outside the store, service dogs are welcome, and the location is served by public transit. Contact the Calgary team before booking if you would like help planning an individual requirement.

Wheelchair-accessible entrance, washroom, rooms and puzzles
Accessible stalls in the free on-site parking lot
Service dogs are welcome
Physical rooms have a suggested maximum of six players
Larger physical-room groups may be possible with advance approval
VR rooms have a hard maximum of four players

Contact Calgary Compare Calgary rooms

Kelowna

Upstairs venue access.

The Kelowna escape rooms themselves are wheelchair friendly, but the venue is located upstairs and is not wheelchair accessible. Dedicated on-site parking is available, and the location is served by bus routes. Please contact the Kelowna team before booking if stairs or another access consideration may affect your visit.

Venue requires upstairs access
Rooms are wheelchair friendly once upstairs
Dedicated on-site parking and nearby bus routes
Four physical rooms have a suggested maximum of six players; larger groups may be possible with advance approval
The VR room has a hard maximum of four players

Contact Kelowna Compare Kelowna rooms

Individual planning

Tell us what your group needs.

Accessibility can depend on the chosen experience and the needs of an individual participant. Call or email the location before booking so the local team can discuss a suitable option without making assumptions.